Shipping & Returns

Shipping Information

Thank you for visiting and shopping at Henri Hats. Following are the terms and conditions that constitute our Shipping Policy. 

Domestic Shipping Policy 

Shipment processing time 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Ground — $15 flat rate
2nd Day — $30 flat rate
Overnight – $55 flat rate

Delivery delays can occasionally occur. 

Shipment to P.O. boxes or APO/FPO addresses 

Henri Hats ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.  

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes 

Henri Hats is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 

Damages 

Henri Hats is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. 

Please save all packaging materials and damaged goods before filing a claim. International 

Shipping Policy
We currently do not ship outside the U.S. 

Easy Returns & Exchanges

Our ​Return & Refund Policy​ provides detailed information about options and procedures for returning your order. 

Grupo Henri, LLC c/o Joe Wagner
575 Madison Ave, Fifth Floor
New York, NY 10019